Your satisfaction is guaranteed.

To begin the return process, please contact us. Return shipping instructions will be provided.

If your product is eligible for a return, it must be packaged according to our specifications and arrive at our shop in immaculate condition, able to be sold again as new (including all accessories and components provided) within 30 days of receipt of products.

• The Dash-Board and ShortCut are not eligible for return.

• If we send you a defective or incorrect item you may return the item in unused condition, in exchange for a refund. We will be responsible for covering the return shipping cost.
• The buyer is responsible for the cost of the return for any other reason.

You may cancel your order anytime before it ships for a full refund.

FREE shipping on orders over $100!

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*Only available in the contiguous U.S. Please contact us if a specific carrier cannot deliver to your address.

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We ship with USPS/UPS/FEDEX. We are not liable for any delays caused by the USPS/UPS/FEDEX for any reasons.

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If you are experiencing complications for your delivery, please contact the shipping carrier. For most cases, Dash-Board is unable to provide any additional information or changes to your shipment once it has left our facilities.

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Dash-Board is not liable for any lost packages due to address errors.

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Due to strong growth, we are no longer able to customize our products.

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Due to the popularity of our products, we continually sell out which results in backorders. We do not have the ability to delay charges to your credit card and your purchase ensures your place in line in the next production.

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International Orders

Due to International customs fees, import taxes and shipping costs - we are not able to offer a “Free Shipping” option for our international customers.

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Most countries impose a customs duty and import tax on goods from abroad. These customs duties and import taxes are beyond our control and could delay your package from arriving on time (this is rare). VAT, customs fees, and any other import costs are the customer's responsibility and are not included in this price. Unfortunately, we cannot offer refunds or future accommodations for customers receiving customs duties or import taxes.

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If you are unable or simply do not wish to pay the customs fee, your package will be returned to us and you will only be penalized for the cost of shipping your package. You will be refunded upon receiving your order back at our facility.

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If you don’t see your country listed in the dropdown menu at checkout, please contact us and we will send you an invoice.